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HI, I TOOK MY 2004 F-150 TO HAVE THE BRAKES CHECKED BECAUSE I NOTICED A SCRAPING NOISE WHEN I SLOWLY APPLIED THE BRAKES.I WAS TOLD I NEEDED BOTH FRONT AND REAR BRAKES AND FRONT ROTORS. THE TRUCK HAS JUST PASSED 30,000 MILES. I WAS QUOTED A PRICE OF $850.00 INCL. LABOR. WHEN I ASKED WHY THEY WORE OUT SO FAST HE SAID THAT FORD USES GENERIC OR ORGANIC BRAKE PADS AND THEY WEAR FASTER. QUESTION 1- SHOULD THE BRAKES NEED REPLACING AFTER ONLY 30,000 MILES AND IS HIS BRAKE PAD STORY BOLOGNA? Q:2 IS 850.00 TO MUCH TO PAY FOR THIS TYPE OF WORK. I LISTEN TO YOUR SHOW ALL THE TIME AND I KNOW YOU WON'T STEER ME WRONG. THANKS FOR YOUR TIME. Paul S.

Paul, What I think they said is Ford uses ORGANIC DISC PADS and this is true. Why they wore out at 30,000 miles could be a myriad of reasons. Most brakes average 40 to 50,000 miles before the front pads are wore out. Most 4 wheel disc brakes wear out the front brakes twice as fast as the rear brakes. This is due to over 70% of the stopping power coming from the front brakes. The rotors being worn out may or may not be accurate. They could be so severely warped that turning them to be “true” would make them unsafe to be on your truck. The rotors on your truck must be turned with an “on car brake lathe”. Sometime the cost to do this procedure is more than the replacement of the questionable rotors. As to the price, it does not sound unreasonable due to the amount of work that is needed. Quality repair work is not like buying a loaf or bread or a gallon of milk. Each repair shop charges what is needed for them to make a reasonable profit so that they can remain solvent. Too many dealerships and independent shops have not charged enough to be profitable and now are out of business. If they are out of business then any warranty you have is no longer valid with that repair facility. This is why it is best to find a shop that offers a nationwide warranty in case something happens to you while you are on the road or if the shop goes out of business. Independent shops offer nationwide warranties through their parts suppliers, if the shop is a certified installer of their auto parts. So before you decide what the repairs and maintenance on your truck is, find a shop that you can communicate with and visit on a regular basis for oil changes and other preventive maintenance procedures your vehicle needs. This helps build trust between you and the repair facility. And when you think about it, having an auto repair shop you can trust is priceless.

 

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